Right activation button showing red = loss of connectivity. Please check that;

  • The electrical lead from the leg strap is still attached to the bottom of the delivery unit.
  • The carbon rubber pads have not come loose or fallen off.
  • Sufficient conductive gel has been applied to the carbon rubber pads.

Left On/Off button showing red = lack of charge. ArcEquine delivery unit needs charging. Please refer to Charging.

ArcEquine keeps switching off = the right activation button was not pressed.

Audible beep has gone = ArcEquine's default setting is to have audible sounds. Please refer to your User Manual for information about turning the audible beep on and off.

For a quick and speedy answer you may also like to check our FAQs.